Faq
How do I care for my swimwear?
Hand rinse and hang dry your swimwear to maintain its quality.
Do you offer international shipping?
We currently offer shipping only within the United States.
What is your return and exchange policy?
We offer exchanges or store credit within 14 days for domestic orders. Items must be unworn, unwashed, and in their original condition with all tags attached. Final sale or discounted items are eligible only for exchange or store credit. Items must be tried on over underwear. Processing time for returns and exchanges is 14 business days, and you'll be notified via email once it's processed. Please provide the original receipt or proof of purchase for returns or exchanges.
How can I track my order?
A tracking number will be emailed to you once your order is shipped.
What should I do if I receive a defective/damaged item?
Please follow our return instructions and email hello@naguaswim.com for assistance.
How can I find the right size for me?
Refer to our size guide table and follow standard measurement instructions.
Can I cancel or modify my order?
For any modifications or cancellations, contact hello@naguaswim.com within 24 hours of placing your order.
Do you have a physical store location?
We do not have a physical store at this time.
Is it safe to order from your website?
Yes, ordering from our website is safe. We use Shopify to ensure secure transactions.
How can I contact customer service?
For any inquiries, please email hello@naguaswim.com.