Return Policy

Exchange or Store Credit: We offer exchanges or store credit within 14 days for domestic orders.

Eligibility Criteria for Returns and Exchanges: To be eligible for a return or exchange, products must be unworn, unwashed, in their original condition with all tags attached.

Final Sale and Discounted Items: Items marked as final sale or purchased with a discount code are not eligible for refunds. They can be exchanged or returned for store credit.

Hygiene Policy: Please wear underwear when trying on items; products showing signs of wear will not be eligible for exchange or store credit.

Processing Time for Returns and Exchanges: Once we receive and inspect your returned item(s), please allow a 3-5 business days for the processing of exchanges or store credit.

Notification of Return Status: We will notify you via email once your return has been processed and the exchange/store credit has been issued.

Proof of Purchase: Returns or exchanges must be accompanied by the original receipt or proof of purchase.

To process a return or exchange please email us at hello@naguaswim.com for instructions.